Política de cancelación

No Traps. No Fine Print.

I built the subscription to make your life easier, not to lock you in. You are in full control at all times.

What You're Signing Up For

A subscription is a recurring order. Here is exactly how it works:

  • The Monthly Reset (The Foot Reset Kit) ships every 30 days and saves you 20% off the regular price on every order.
  • The Monthly Refill (the Roll-On or the Shoe Spray on its own) ships every 30 days and saves you 20% off the regular price on every order.

Your card is charged automatically on each renewal date using the payment method you saved. The exact amount is shown before you confirm your order and again in your confirmation email. Your subscription continues until you cancel it. Shipping costs and any applicable tax are calculated at checkout the same way they are on a one-time order.

How to Cancel

Log into your account at account.myfootology.com, open your subscription, and cancel right there. No emails required. No phone calls. No forms to fill out. It takes about 30 seconds.

If you run into any trouble, text or email us at care@myfootology.com or 980.494.3073 and we'll take care of it for you right away.

When Does It Take Effect?

Cancellations are effective immediately. Here is what that means depending on timing:

  • If your next order hasn't processed yet, cancel anytime and you won't be charged. Done.
  • If your order has already been processed but not shipped, contact us immediately at 980.494.3073. We pack fast, so text us right away. If we catch it before the truck leaves, we'll cancel the order and refund you in full.
  • If your order has already shipped, we can't stop it at that point. You'll receive the order and the Refund Policy applies if you don't want it.

The safest window to cancel is at least 48 hours before your next renewal date. That gives us enough time to make sure nothing slips through.

Not Ready to Cancel? Try This First.

Before you cancel, consider these options. You can do all of this yourself from your account:

  • Skip an order. Need a break for one month? Just skip it. Your subscription stays active and resumes the following month.
  • Pause your subscription. Going on vacation or stocking up? Pause it for as long as you need. Resume whenever you're ready.
  • Change your frequency. Want it every 45 or 60 days instead of 30? You can adjust that too.

Refunds on Subscription Orders

If you cancel before your order processes, you will not be charged and no refund is needed.

If you cancel after an order has already been charged, see our Refund Policy for next steps. The same guarantee applies to subscription orders.

A Note From Paul

I'd rather you pause or skip than cancel entirely. But if the kit isn't working for you, or the timing isn't right, cancel without any guilt. That's why I made it this easy.

If you want to tell me why you're leaving, I'd genuinely love to know. Just reply to any of my emails. It helps me build something better.

Paul G.